Effective Date: May 7, 2026
1. Introduction
Stronger Steps Pediatric Care, Inc respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://strongerstepsppec.com) or interact with our services.
2. Information We Collect
Personal Information
We may collect information you voluntarily provide, including:
Parent or guardian name
Child’s name
Phone number
Email address
Home address
Insurance information
Medical-related intake information
Any information submitted through forms, messages, or appointment requests
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Date and time of visits
Website usage data
This information helps us improve our website and services.
3. How We Use Your Information
We may use your information to:
Respond to inquiries and appointment requests
Coordinate pediatric care services
Verify eligibility and insurance information
Send reminders, confirmations, and updates
Communicate regarding therapies or services
Send marketing or promotional communications
Improve our website and operations
Maintain internal records and legal compliance
4. Communication & SMS Consent
By providing your contact information, you consent to receive communications from Stronger Steps Pediatric Care, Inc, including:
Phone calls
Emails
SMS/Text messages, including automated messages
SMS DISCLOSURE (TCPA COMPLIANT)
Message frequency may vary
Message and data rates may apply
Consent is not a condition of receiving services
Messages may include:
Appointment reminders
Transportation updates
Care coordination
Follow-up communications
Educational information
Marketing or promotional messages
5. Opt-Out & Your Choices
You may opt out of communications at any time:
Reply STOP to unsubscribe from SMS messages
Use unsubscribe links in emails
Contact us directly at (786) 771-6043
We will honor opt-out requests in accordance with applicable laws.
6. Use of CRM & Third-Party Services
We use secure third-party systems and service providers, including CRM and communication platforms, to:
Store patient and family information
Manage appointments and service requests
Send calls, emails, and SMS communications
Improve operations and customer service
These providers are required to protect your information and use it only for authorized business purposes.
7. Sharing of Information
We do not sell, rent, or share your personal information with third parties for their marketing or promotional purposes.
NO SHARING OF MOBILE INFORMATION
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent will never be sold, rented, or shared with any third parties for marketing purposes.
We may share information only when necessary with:
Healthcare providers involved in care coordination
Insurance providers or Medicaid administrators
Service providers and contractors
Technology and CRM providers
Legal authorities when required by law
All sharing is limited to what is necessary to operate our services and comply with applicable laws.
8. HIPAA & Healthcare Privacy
Certain medical and healthcare information may also be protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws.
We take reasonable steps to protect sensitive healthcare information in accordance with applicable regulations.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Data Retention
We retain information only as long as necessary to:
Provide services
Maintain medical and business records
Comply with legal and regulatory obligations
Resolve disputes
Enforce agreements
11. Cookies & Tracking
Our website may use cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Improve website functionality and performance
You may disable cookies through your browser settings.
12. Children’s Privacy
Our website and services are intended for parents and legal guardians.
We do not knowingly collect personal information directly from children under the age of 13 through our website without parental consent.
13. Your Rights
Depending on your location and applicable laws, you may have the right to:
Request access to your data
Request correction of your information
Request deletion of your information
Opt out of marketing communications
To exercise your rights, contact us using the information below.
14. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
15. Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
Continued use of the website constitutes acceptance of any revised policy.
16. Contact Us
Stronger Steps Pediatric Care, Inc
12350 Quail Roost Dr
Miami, FL 33177
(786) 771-6043
Website: https://strongerstepsppec.com
If you have any questions regarding this Privacy Policy, please contact us directly.